1. Information We Collect
When you sign up for our newsletter or promotional campaigns, we may collect your name and email address to send you updates, offers, and product news.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fullfill your orders
- To respond to customer service requests or inquiries
- To send you transactional or promotional communications
- To improve our website’s functionality and user experience
- To personalise content and marketing based on your preferences
- To comply with legal obligations and prevent fraud
3. Sharing of Information
We do not sell your personal information. However, we may share your data with trusted third parties in the following situations:
- With payment processors (e.g., Stripe, Razorpay) to securely process transactions.
- With delivery partners (e.g., courier services) to fullfill your order.
- With service providers (e.g., email tools, analytics providers like Google Analytics)
- When required by law, subpoena, or legal process.
All third parties are required to treat your data confidentially and only for the intended purpose.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyse user traffic and behaviour.
- Store user preferences
- Remember your login or cart information.
- Deliver personalized ads or content (only with your consent)
You can manage cookie preferences via your browser settings.
5. Data Security
We take data security seriously and use appropriate technical and organisational measures to protect your information. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (subject to order history/legal compliance)
- Withdraw consent for marketing communications.
To exercise your rights, email us at: therockswater@gmail.com
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that data from a child under 13 has been collected, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
The Rocks
Email: therockswater@gmail.com
Phone: +91 8076913076
Website: https://therockswater.com
